Our Team

MSc, BA (Hons), CMgr FCMI

Joshua Cole

Joshua is an established business leader, influencer and Chartered Manager (Fellow) with expertise in corporate governance, and an active member of the Institute of Directors (IoD). He is currently the CEO of Focus Awards, a government-regulated awarding organisation.


He is a highly qualified, experienced, effective Counsellor, Psychotherapist and Clinician with a First-Class Honours Degree in Social Work, Post Graduate Diplomas in both Child Care Law and Mental Health (CBT – Cognitive Behavioural Therapy), and a Masters’ Degree in Advanced Professional Practice.


Joshua’s clinical experience includes operating in a variety of clinical settings such as a private psychotherapy practice, a secure psychiatric hospital, and prisons. He has also practiced in the wider community as a care coordinator and subsequently established a training business to educate and shape future generations of practitioners in the psychotherapeutic and health and social care sectors.


Joshua conceived, created and designed Case Safe ‘from the ground up’ to serve his own ever-increasing demand for confidential record management of clients, practitioners, staff and case files, often needing to access and modify records while ‘on the road’.

BA (Hons), BSc (Hons)

Helen Pusey

Helen is an energetic, driven and committed Quality Assurance Specialist with a BTEC Level 7 (Masters level) Advanced Professional Certificate in Investigative Practice from Bond Solon in London. She is also an experienced educator with an impressive academic background, including two Honours Degrees (BA and BSc) and is an exceptional communicator. Helen is the Head of Qualification Development at Focus Awards.


Helen’s ICT expertise and in-depth knowledge of hardware, software and computer-based data management enables her to provide pivotal guidance in the collation, analysis and manipulation of complex digital information. She has been instrumental in the development and implementation of innovative information and quality management systems in use with regulated organisations. She previously assessed and conducted the internal quality assurance and data management processes of one of the largest training providers in the country.


Like Joshua, Helen is a qualified Social Worker. All of her professional roles include significant and continued access to and management of confidential data, practice notes and case files. Case Safe’s architecture and operating safeguards have been thoroughly tested to destruction through her rigorous analytical approach.

FIRP MInstLM, Management Consultant, Business Trainer, CV Writer, Army Veteran

Stephen Thompson

Stephen has over 30 years’ commercial experience in senior management and leadership positions across several business sectors. A freelance management consultant and trained management accountant, he’s operated as a General Manager in wholesale warehousing and distribution (including transport and logistics), Director of Finance for the largest textile manufacturing group in Europe, Head of HR (including recruitment and selection at all levels) and others. Stephen is currently Managing Director of Business Qualifications, an online education provider.


His civilian career was preceded by a distinguished career in the British Army. Stephen has helped hundreds of fellow Armed Forces Veterans (more than 750 so far) successfully transition to their first civilian employment by writing their CVs, during which process he comes into contact with classified information and highly confidential records on a daily basis.


He was security cleared by the Ministry of Defence to the highest level during his military service and is almost evangelical in his drive to protect the personal and confidential data disclosed by his clients. Case Safe is now at the heart of his data security management plan, and his input has been instrumental in probing potential weaknesses during the programme’s development.